Course Objectives:

The role of the Project Manager is a very challenging one. Understanding what processes are to be used in a specific project, how they are inter-connected, what are their inputs and outputs, and what tools & techniques are recommended to be used for their effective implementation – is extremely important for project success. This requires a thorough understanding of the ten knowledge areas (like scope, time, cost, risk, quality etc.) and the five process groups (initiating, planning, executing, monitoring & controlling, and closing) and where these processes are most active. The PMI® believes that the value and purpose of the PM role is only just beginning to be understood by businesses (and many aspiring project managers). An experienced and highly competent project manager can make a challenging project a complete success, provided he or she is supported by the Business.

Far greater levels of maturity are required in the selection process of individuals with the personal competencies to be a successful project manager than are currently being employed within most organizations. The Project Management Professional (PMP)® certification by Project Management Institute, Inc., headquartered in Pennsylvania, USA is critical requirement to ascertain the quality standards of project managers.

Pedagogical Methods

A blended learning approach will be adopted consisting of lectures to explain the underlying concepts of project management, along with live examples from the industry. The course will also include periodic quizzes and a final test after completion of the course.

Who will benefit from this course?

The course is primarily designed for the aspiring Project Managers looking to hone their raw skills.

Class Participation

Students must ensure full attendance in our virtual classroom sessions.

Mapping the PMP® Exam Content Outline to the Course Content
Obtaining PMP® Certification requires candidates to pass the PMP® Certification exam. The Project Management
Professional (PMP®) Examination Content Outline (ECO) documents the domains, tasks, and enablers that are addressed
on the PMP® certification exam, as well as the percentages of questions allocated to each of the exam domains.
To assist you in your preparation for the exam, the following reference document indicates where the material from the
ECO is covered in the PMI® Authorized PMP® Exam Prep course.

Domain 1: People (42%)

Task 1 Manage conflict 

∙ Interpret the source and stage of the conflict 4D 

∙ Analyze the context for the conflict 4D 

∙ Evaluate/recommend/reconcile the appropriate conflict resolution solution 4D 

Task 2 Lead a team 

∙ Set a clear vision and mission 4A 

∙ Support diversity and inclusion (e.g., behavior types, thought process) 1A, 4A 

∙ Value servant leadership (e.g., relate the tenets of servant leadership to the team) 4A 

∙ Determine an appropriate leadership style (e.g., directive, collaborative) 4A 

∙ Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system) 4A 

∙ Analyze team members and stakeholders’ influence 4A 

∙ Distinguish various options to lead various team members and stakeholders 4A 

Task 3 Support team performance 

∙ Appraise team member performance against key performance indicators 4B 

∙ Support and recognize team member growth and development 4B, 4G 

∙ Determine appropriate feedback approach 4B, 4F 

∙ Verify performance improvements 4B 

Task 4 Empower team members and stakeholders 

∙ Organize around team strengths 1D 

∙ Support team task accountability 1D, 4B 

∙ Evaluate demonstration of task accountability 1D 

∙ Determine and bestow level(s) of decision-making authority 1D 

Task 5 Ensure team members/stakeholders are adequately trained 

∙ Determine required competencies and elements of training 1E 

∙ Determine training options based on training needs 1E 

∙ Allocate resources for training 1E 

∙ Measure training outcomes 1E 

Task 6 Build a team 

∙ Appraise stakeholder skills 1A 

∙ Deduce project resource requirements 1A 

∙ Continuously assess and refresh team skills to meet project needs 1A 

∙ Maintain team and knowledge transfer 1A, 3H, 4A 

Task 7 Address and remove impediments, obstacles, and blockers for the team 

∙ Determine critical impediments, obstacles, and blockers for the team 4C 

∙ Prioritize critical impediments, obstacles, and blockers for the team 4C 

∙ Use network to implement solutions to remove impediments, obstacles, and blockers for the team 4C ∙ Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed 4C 

Task 8 Negotiate project agreements 

∙ Analyze the bounds of the negotiations for agreement 1C 

∙ Assess priorities and determine ultimate objective(s) 1C 

∙ Verify objective(s) of the project agreement is met 1C 

∙ Participate in agreement negotiations 1C 

∙ Determine a negotiation strategy 1C 

Task 9 Collaborate with stakeholders 

∙ Evaluate engagement needs for stakeholders 4E 

∙ Optimize alignment between stakeholder needs, expectations, and project objectives 4E 

∙ Build trust and influence stakeholders to accomplish project objectives 4E Task 10 Build shared understanding 

∙ Break down situation to identify the root cause of a misunderstanding 4D 

∙ Survey all necessary parties to reach consensus 1G 

∙ Support outcome of parties’ agreement 1G 

∙ Investigate potential misunderstandings 4D 

Task 10 Build shared understanding

∙ Break down situation to identify the root cause of a misunderstanding-4D

∙ Survey all necessary parties to reach consensus-1G

∙ Support outcome of parties’ agreement-1G

∙ Investigate potential misunderstandings-4D

Task 11 Engage and support virtual teams 

∙ Examine virtual team member needs (e.g., environment, geography, culture, global, etc.) 1F 

∙ Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement 1F 

∙ Implement options for virtual team member engagement 1F 

∙ Continually evaluate effectiveness of virtual team member engagement 1F 

Task 12 Define team ground rules 

∙ Communicate organizational principles with team and external stakeholders 1B 

∙ Establish an environment that fosters adherence to the ground rules 1B 

∙ Manage and rectify ground rule violations 1B, 2F 

Task 13 Mentor relevant stakeholders 

∙ Allocate the time to mentoring 4F 

∙ Recognize and act on mentoring opportunities 4F 

Task 14 Promote team performance through the application of emotional intelligence 

∙ Assess behavior through the use of personality indicators 4G 

∙ Analyze personality indicators and adjust to the emotional needs of key project stakeholders 4G 

Domain 2: Process (50%)

Task 1 Execute project with the urgency required to deliver business value 

∙ Assess opportunities to deliver value incrementally 3B 

∙ Examine the business value throughout the project 3B 

∙ Support the team to subdivide project tasks as necessary to find the minimum viable product 3B Task 2 Manage communications 

∙ Analyze communication needs of all stakeholders 3C 

∙ Determine communication methods, channels, frequency, and level of detail for all stakeholders 3C 

∙ Communicate project information and updates effectively 3C 

∙ Confirm communication is understood and feedback is received 3C 

Task 3 Assess and manage risks 

∙ Determine risk management options 3A 

∙ Iteratively assess and prioritize risks 3A 

Task 4 Engage stakeholders 

∙ Analyze stakeholders (e.g., power interest grid, influence, impact) 3D 

∙ Categorize stakeholders 3D 

∙ Engage stakeholders by category 3D 

∙ Develop, execute, and validate a strategy for stakeholder engagement 3D 

Task 5 Plan and manage budget and resources 

∙ Estimate budgetary needs based on the scope of the project and lessons learned from past projects 2C 

∙ Anticipate future budget challenges 2C 

∙ Monitor budget variations and work with governance process to adjust as necessary 2C 

∙ Plan and manage resources 2C 

Task 6 Plan and manage schedule 

∙ Estimate project tasks (milestones, dependencies, story points) 2D 

∙ Utilize benchmarks and historical data 2D 

∙ Prepare schedule based on methodology 2D 

∙ Measure ongoing progress based on methodology 2D, 3B 

∙ Modify schedule, as needed, based on methodology 2D 

∙ Coordinate with other projects and other operations 2D 

Task 7 Plan and manage quality of products/deliverables 

∙ Determine quality standard required for project deliverables 2E 

∙ Recommend options for improvement based on quality gaps 2E 

∙ Continually survey project deliverable quality 2E 

Task 8 Plan and manage scope 

∙ Determine and prioritize requirements 2B 

∙ Break down scope (e.g., WBS, backlog) 2B 

∙ Monitor and validate scope 2B 

Task 9 Integrate project planning activities 

∙ Consolidate the project/phase plans 2F 

∙ Assess consolidated project plans for dependencies, gaps, and continued business value 2F 

∙ Analyze the data collected 2F 

∙ Collect and analyze data to make informed project decisions 2F, 3B 

∙ Determine critical information requirements 2F 

Task 10 Manage project changes 

∙ Anticipate and embrace the need for change (e.g., follow change management practices) 3F 

∙ Determine strategy to handle change 3F 

∙ Execute change management strategy according to the methodology 3F 

∙ Determine a change response to move the project forward 3F 

Task 11 Plan and manage procurement 

∙ Define resource requirements and needs 2G 

∙ Communicate resource requirements 2G ∙ Manage suppliers/contracts 2G 

∙ Plan and manage procurement strategy 2G 

∙ Develop a delivery solution 2G

Task 12 Manage project artifacts 

∙ Determine the requirements (what, when, where, who, etc.) for managing the project artifacts 3E 

∙ Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders 3E 

∙ Continually assess the effectiveness of the management of the project artifacts 3E 

Task 13 Determine appropriate project methodology/methods and practices 

∙ Assess project needs, complexity, and magnitude 2A 

∙ Recommend project execution strategy (e.g., contracting, finance) 2A 

∙ Recommend a project methodology/approach (i.e., predictive, agile, hybrid) 2A 

∙ Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk) 2A 

Task 14 Establish project governance structure 

∙ Determine appropriate governance for a project (e.g., replicate organizational governance) 2H 

∙ Define escalation paths and thresholds 2H 

Task 15 Manage project issues 

∙ Recognize when a risk becomes an issue 3G 

∙ Attack the issue with the optimal action to achieve project success 3G 

∙ Collaborate with relevant stakeholders on the approach to resolve the issues 3G 

Task 16 Ensure knowledge transfer for project continuity 

∙ Discuss project responsibilities within team 1A, 3H 

∙ Outline expectations for working environment 3H 

∙ Confirm approach for knowledge transfers 3H 

Task 17 Plan and manage project/phase closure or transitions 

∙ Determine criteria to successfully close the project or phase 2I 

∙ Validate readiness for transition (e.g., to operations team or next phase) 2I 

∙ Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources) 2I 

Domain 3: Business Environment (8%)

Task 1 Plan and manage project compliance 

∙ Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance) 5A 

∙ Classify compliance categories 5A

∙ Determine potential threats to compliance 5A 

∙ Use methods to support compliance 5A 

∙ Analyze the consequences of noncompliance 5A 

∙ Determine necessary approach and action to address compliance needs (e.g., risk, legal) 5A 

∙ Measure the extent to which the project is in compliance 5A 

Task 2 Evaluate and deliver project benefits and value 

∙ Investigate that benefits are identified 5B 

∙ Document agreement on ownership for ongoing benefit realization 5B 

∙ Verify measurement system is in place to track benefits 5B 

∙ Evaluate delivery options to demonstrate value 5B 

∙ Appraise stakeholders of value gain progress 5B 

Task 3 Evaluate and address external business environment changes for impact on scope 

∙ Survey changes to external business environment (e.g., regulations, technology, geopolitical, market) 5C 

∙ Assess and prioritize impact on project scope/backlog based on changes in external business environment 5C 

∙ Recommend options for scope/backlog changes (e.g., schedule, cost changes) 5C 

∙ Continually review external business environment for impacts on project scope/backlog 5C 

Task 4 Support organizational change 

∙ Assess organizational culture 5D 

∙ Evaluate impact of organizational change to project and determine required actions 5D 

∙ ∙ Evaluate impact of the project to the organization and determine required actions  5B, 5D