Business Process Management Fundamentals & Process Modeling Course (BPM)
SDL provides cutting-edge BPM training program in Mississauga, Ontario, GTA
BPM Fundamentals & Process Modeling Course (42 Hours)
BPM Fundamentals – Part1
Unique Value
- A combination of theoretical and practical information
- Actionable insight into BPM and its contribution to improving organizational performance
- Students will learn how to be process thinkers
Course Objectives
- Understand the key terms and concepts in BPM
- Learn the major methodologies and techniques for implementing BPM
- Discover the various technologies that support BPM
Course Outline:
- An Introduction to BPM terms, concepts and principles
- Process Modeling, Analysis & Design
- Process Improvement Methodologies
- Process Management
- Process Classification Frameworks
- Enterprise Business Process Management
- BPM Implementation Strategies
- Key Skills, Roles and Responsibilities
- Transforming to a Process-Managed Enterprise
- Synergies between BPM, Enterprise Architecture, SOA
- Introduction to Tools & Technologies
- Process Modeling Tools
- Business Process Management Suites
- Business Process Governance & COE
- Process Governance
- Process KPI & Metrics
- Process Monitoring & Improvement
- Process Monitoring & Improvement
- BPM Community & Reference Material
Process Modeling – Part2
Unique Value
- Provides attendees a thorough understanding of current approaches to process modeling, analysis and design.
Course Objectives
- Understand how to model business processes at various levels of detail
- Be able to rapidly and effectively analyze the “as-is” process
- Understand how to present the results of process analysis in a compelling way
- Be able to develop effective process designs
- Be able to apply critical success factors in process analysis and design
Course Outline
- Methodology & Workshops
- Analysis
- Prerequisites
- Key steps
- How to identify a broken process
- Selecting a process for redesign
- Analysis pitfalls and how to avoid them
- Modeling
- Key principles of Modeling
- Process maps and types of information captured in a model
- Data gathering techniques
- How BPM & Lean Six Sigma can be an integrated practice
- Design
- Prerequisites
- Key steps
- Process team formation
- Design principles & benchmarking
- Design pitfalls and how to avoid them
- Introduction to ARIS Product Suite
- Process Modeling
- Filters & Templates
- Object Library
- Process Modeling with ARIS Express
- Impact Analysis
- Metrics & Reporting
- Case Study 1
- Business & IT Alignment with Enterprise Modeling (Retail Industry Example)
- Case Study 2
- Pharma Example
- Case Study 3
- Call Center Example
Pedagogical Methods:
A blended learning approach will be adopted consisting of classroom lectures to explain the underlying concepts of business process management, along with live case studies from the industry.
Who Should Attend
- Those who are new to BPM or have had only a limited exposure to BPM
- Business Analysts, Project Managers, Middle- and Senior-level Line-of-business managers, Process improvement team members
Class Participation:
Full attendance in classroom sessions& workshops